Last updated August 2021
2. Personal information we collect.
3. How we collect and use your personal information.
We collect and use your personal information to allow you to interact with the Site. For example:
Internal reporting, insight, and analysis.
We may use your personal information to generate aggregated, anonymised data for the purposes of internal reporting, insight, and analysis, enabling us to improve and personalise our Site, the services we offer and search results for our Site. As part of this we also use Google Analytics. See section 9 below regarding Cookies for further information. Where necessary, this exercise maybe carried out on our behalf by someone else – please see section 6 below in respect of that.
If you register to receive our emails, we'll use your email address to send those to.
We may use your personal information to Respond to any communications that you have directed at us, and to invite you to take part in polls and other market research activities carried out by us and on our behalf. Any feedback you provide will only be used to improve our Site and will not be published. It is up to you whether you want to take part in these activities.
4. Why do we process your personal information?
We'll only collect and use your personal information (as described in sections 2 and3) in accordance with privacy laws. Our grounds for processing your personal information are:
Performance of a contract. To provide you with the services which you engage us to perform.
Consent. We'll only collect and process your personal information where necessary and if you have consented for us to do so. For example, if you register to receive our emails.
Lawful purpose. Under the Privacy Act 2020, we may use and process your personal information where the information is collected for a lawful purpose connected with a function or an activity of ours, and the collection of the information is necessary for that purpose.
To improve our Site. We may use your personal information to undertake demographic segmentation and generate profiling information to help us understand what you might be interested in and for market research. We are always working to make a better Site for you and using your personal information in this way helps us to do this.
You have a right to object to our use of your personal information for these reasons, including a right to object to profiling by us (see section 8 below).
5. Use of children’s personal information
We don't knowingly collect or store any personal information about children under the age of 18. If you are aged under 18, please get your parent or guardian's permission before you provide any personal information to us.
6. Sharing your personal information with others
7. How you can change permissions
All emails or other forms of communication directly from us to you will include clear instructions on how to unsubscribe. Section 8 below also sets out your other information rights.
8. Your information rights and responsibilities
You have certain rights in relation to the personal information we hold on you.
The right to a copy of the personal information we hold about you.
We'll ask you to describe the information you require, as well as letting us know about any other email addresses you have used on our Site, to enable us to trace your personal information. Depending on the nature of your request, we may also ask you for your full name, your date of birth and your full address and documents to allow us to verify your identity. Requests for copies of your personal information will be dealt with within one month, unless your request is complicated or if you have made a large number of requests. In these circumstances it may take us longer to deal with your request, in which case we'll let you know.
The right to have your personal information corrected if it is inaccurate or incomplete.
Requests for us to correct your personal information will be dealt with within one month, unless your request is complicated or if you have made a large number of requests. In these circumstances it may take us longer to deal with your request, in which case we'll let you know. If we believe that your personal information is accurate, we'll let you know that we won't be amending your personal information and why.
Additionally, if you make a request by email, you can:
Withdraw your consent to our use of your personal information at any time.
We'll use reasonable efforts consistent with our legal duty to provide you with your rights in accordance with privacy laws.
Object to our use of your personal information.
Including where we use it for our legitimate interests, or where we use your personal information to carry out profiling to inform our market research and user demographics. If you raise an objection, we'll stop processing your personal information unless very exceptional circumstances apply, in which case we'll let you know why we're continuing to process your personal information. We will give you the option to hear by email about tips, news, and relevant Ignite Architects products and exclusives. You have the right to object to our processing of your personal information in this way; and
Ask us to delete or remove your personal information from our system.
We will do so and will then provide you with confirmation when this has been done. However, it may persist on back-up or archival media for legal, tax or regulatory purposes.
If you're not satisfied with the way any complaint you make in relation to your personal information is handled by us then you may be able to refer your complaint to the privacy regulator, the Privacy Commissioner.
10. Where we store your personal information
Keeping information about you secure is very important to us so we store and process your personal information in accordance with the high standards required under privacy laws. From time to time and for operational reasons the personal information we collect from you may be transferred to and stored in a country outside of New Zealand. Your information may also be processed by some of our service providers which operate outside New Zealand. However, when we appoint our service providers, we take care to ensure that we've put in place contractual protections, and that our service providers have appropriate security measures in place to enable them to comply with New Zealand’s privacy laws.
12. How to contact us
If you have any queries relating to our use of your personal information, please contact us at email@example.com